14 Best Online Shopping Sites in Taiwan

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14 Online Shopping Sites in Taiwan

Taiwan offers many online shopping sites. On these sites, you can buy almost everything you’d need.

I’ve lived in Taiwan for over 4 years and have ordered many things online from various eCommerce platforms. I want to share what shopping platform options you have available in Taiwan.

Throughout this list, I’ll provide an overview of each website. Details include their user experience, products they sell, and whether they’re worth shopping from.

Let’s dive in.

1. Taiwan Costco: Best for Costco Members

Costco’s website in Taiwan (costco.com.tw) allows you to buy online-only and other Costco products from stores in Taiwan. You must have a Costco membership to use this website.

And you can use this website in English.

There are only some things you can buy online. You’ll see text like this:

Costco Taiwan screenshot

If you have a Costco membership in these countries, you can use Taiwan’s online Costco shopping [1]:

JapanMexicoNorthern IrelandUnited Kingdom
AustraliaFranceIcelandSouth Korea
Countries that can use Taiwan Costco’s online shopping.

And if you’re not already a member, you can sign up for a membership online or in a store. Foreigners will need an Alien Resident Certificate (ARC) or ID number.

The time it’ll take to ship your product depends on your location and the product’s availability. The longest I’ve waited for a Costco order was 3 days.

The only online payment methods Taiwan Costco will accept include:

  • Cathay United COSTCO co-branded cards
  • Cathay United Kingdom Visa debit cards
  • US/Canada/Mexico/Korea/Japan/China COSTCO co-branded credit cards

You could save money on Costco shopping by shopping online. Since you won’t need an Uber or a car to carry you and your cart full of bulk bread home.

That could save on gas money, parking, or Uber fees.

2. iHerb: Best for Supplements

iHerb was the best place to find supplements in Taiwan.

In November 2021, they suspended their shipping to Taiwan because Taiwanese Customs Claimed the company didn’t submit required documents for importing supplements [2]. Who knows the truth of the matter.

They began shipping to Taiwan later on. But you’ll need to buy NT$1,900 ($60) worth of products to get free shipping.

Otherwise, you’ll pay at least NT$200 on most orders.

Pretty bad if you want supplements that are only NT$200.

The website has impressive localization. So you could change the website’s currency to match your own. Instead of relying on New Taiwan (NT) Dollars. It’s great if you work remotely from another country and primarily use that currency.

You can use this website to get many supplements not found elsewhere in Taiwan. For instance, Zinc Carnosine supplements.

Except for melatonin. It’s illegal to buy in Taiwan [3].

You WILL need to download the EZ Way app and verify your identity to receive international orders. As your orders will come in from overseas and go through customs.

Before buying on iHerb, check on Amazon (so long as you’re not boycotting them). You’ll have more product variety. Thus, it’s a bit easier to reach their free shipping threshold.

3. Shopee Taiwan: Best Overall

The Singapore-based Shopee platform is Taiwan’s biggest eCommerce network. Most of the website’s user interface and listings are in Traditional Chinese.

Even though the website has an English translation option. To shop on Shopee, you’ll need a Taiwanese phone number and address.

You’ll need a Taiwan shopping agent if you’re outside of Taiwan. I haven’t used these services, so I can’t make any recommendations.

Shopee doesn’t target specific niches. They’re like Amazon regarding selection. Many third-party sellers post their products and have varying shipping options.

So long as you know the Traditional Chinese translation of the item you want, you’ll likely find it. You could even get hard-to-find imports like Reese’s Peanut Butter cup peanut butter.

Though it’ll cost as much as a mortgage.

You can’t deliver products from Shopee outside of Taiwan. You can only ship them to a Taiwanese address. Or to a convenience store where you can pick them up.

Payment methods for Shopee Taiwan include:

  • Shopee Wallet: credit balance from your Shopee account
  • Money transfer: through your bank
  • VISA and credit cards: only Taiwanese credit and debit cards
  • Cash on delivery: pay for your order in cash through Black Cat, 7-Eleven, or Family Mart

Fun fact: Shopee (蝦皮 in Traditional Chinese) translated to ‘shrimp skin.’

4. momo Taiwan: Best Runner-up

momo (momoshop.com.tw) is an online shopping mall just like Shopee. It doesn’t have an English translation.

Sometimes with momo Taiwan, you can receive shipped products within 24 hours. This likely depends on the product you buy.

I couldn’t find concrete information specifying whether momo ships outside of Taiwan.

You can use these payment methods with momo [4 the page is in Chinese]:

  • JCB
  • American Express
  • Union Pay
  • VISA
  • MASTERCARD
  • Cash on delivery: not applicable to jewelry
  • HAPPY GO points: deducts points from your HAPPY GO balance
  • Small Tree points
  • LINE PAY

The translation says you can use credit and bank cards issued outside of Taiwan. 

5. Ruten Auctions

Taiwan Ruten auctions is a joint venture between eBay and PChome and doesn’t have an English translation.

You can’t order from Ruten unless you have a Taiwan ID, ID number for foreigners, or an Alien Resident Certificate (ARC).

Those who don’t have an ID or live outside of Taiwan will need a Taiwan shopping agent. Again, I’ve never used these services and can’t make recommendations.

My research has shown these services charge $4 per auction (in 2011) [5]. Or NT$100 + 5% of your order.

6. PChome

PChome is one of Taiwan’s most popular eCommerce platforms that doesn’t have an English translation. If you shop within the ‘24 hour area,’ you can receive orders within 24 hours.

Otherwise, you’ll need to wait 1 to 3 days.

PChome DOES offer shipping outside of Taiwan. But you’ll need to visit global.PChome.com.tw. And you have to follow their instructions (written in Chinese) to ship to your country.

PC Home Taiwan accepts many payment methods like:

LINE PaySamsung PayATM transferCredit card
Cash on delivery7-Eleven Ibon paymentPi WalletStreet Pay
AFTEE Pay NowEasy PayTaiwan PayGoogle Pay
PChome creditsPi-Slow PayInstalment Fun
Payment methods PChome Taiwan accepts.

They don’t accept fax orders and request that you forgive them. So go easy on them.

7. Yahoo! Taiwan

Yahoo! Taiwan is an online shopping mall that somehow doesn’t have enough money to translate its website to English.

You can buy products through third-party sellers, ‘sold by Yahoo,’ or through auctions.

When I hear of Taiwan online shopping, no one ever talks about Yahoo!. It’s an excellent option to help you find specific items. I have no examples because I’ve never had to resort to using Yahoo!.

8. Books.com.tw

Books.com.tw is an online shop that sells books, stationary, event tickets, clothing, and more. It has an English translation.

Even though I set it to ‘English on many pages,’ they’re still in Traditional Chinese characters.

PCHome screenshot

Is the website broken? Who knows.

It’s a great way to get Chinese (Simplified and Traditional) and Japanese books. And they’ll ship outside Taiwan.

But you’ll have to visit their ‘overseas’ section: books.com.tw/web/ovs/?loc=en_website_006

You can use the following payment methods with Books.com.tw:

  • Open Point points
  • icash pay
  • EasyWallet: deducts money from your EasyCard
  • Unionpay Card
  • Cash on delivery: if you’re on an outlying island like Kinmen, you can’t use this option
  • JKOPAY
  • atome 
  • AFTEE
  • Credit card: UCARD, VISA, MASTERCARD, JCB
  • 7-Eleven (Seven) cash on delivery: pick up your product in 24 hours

You can ship these products to your home or a 7-Eleven. Not any other convenience store. Since Uni-President owns books.com.tw and Seven.

9. Eslite

Taiwan Eslite online is an online bookstore that also sells apparel and accessories. It doesn’t have an English version of the website.

I couldn’t find much information on this website with my horrendous luck with website translation. I recommend using books.com.tw for buying books online.

And if you can’t find a book, try a different website.

10. Rakuten Taiwan

Rakuten Taiwan is an eCommerce platform that doesn’t have an English translation. They offer various products.

Google Translate wasn’t reliable when I researched this website. Thus, I can only provide information that Rakuten provided through images. They’ll likely offer more options than what I listed.

You can use these payment methods on Rakuten Taiwan:

  • VISA
  • MASTERCARD
  • JCB
  • UnionPay

And you can pick up your package from 7-Eleven or Family Mart.

11. Facebook Marketplace: Best for Second-hand Goods

Facebook Marketplace is a classified section on Facebook that makes it so you can buy or sell new and used products.

Most users on the website have their listings in Chinese. But you will find SOME English listings. I’ve sold several items with English listings.

You can just use Google Translate to communicate with sellers. It appears they can understand most translations. Practice caution when buying. Ensure you ask the right questions and inspect your product before paying.

Don’t let anyone give you counterfeits.

12. Carrefour Taiwan: Best for Grocery Shopping

Carrefour Taiwan’s online shopping gives you the means to do your grocery shopping online.

You can get over 10,000 products from Carrefour Taiwan an hour after ordering. However, you’ll have to download the Carrefour mobile app.

You can use the following payment methods with Taiwan Carrefour online shopping:

  • LINE Pay
  • Apple Pay
  • Samsung Pay
  • Bank or credit card: VISA, JCB, and MASTERCARD

You can’t use credit cards from outside of Taiwan.

13. ETMall Taiwan

ETMall Taiwan is an eCommerce mall that sells various products. It also has a horrendous user interface and user experience.

Like Amazon. The pages are crammed with copy and products. It also doesn’t have an English translation.

They also make it difficult to find helpful information about their website (like payment methods). So I didn’t want to bother with researching this website.

I don’t want to promote a site I don’t recommend. This website DOES work as a good last resort. Or you could just give up on what you want to buy.

14. Amazon: Best for Getting Certain Products

You can order SOME products on Amazon and ship them to Taiwan. And if you have a shopping cart totaling $60 and over, you can get free shipping on certain products.

Amazon doesn’t have warehouses in Taiwan. So that means you won’t get 1-day or same-day delivery from an Amazon delivery driver who has to pee in a water bottle to avoid enraging their employers.

And you won’t get Amazon drone deliveries.

Amazon will ship your order through an international courier of their choice, then pass it to a local courier for the final mile. The distance from the customs warehouse to your home.

To see whether Amazon will ship a product to your location, you’ll need to set your location to Taiwan. In the upper-left corner (by the Amazon logo), click ‘Deliver to,’ then enter an address in Taiwan.

When clicking on some products, you’ll see this:

Amazon screenshot

Meanwhile, other listings will say “This item ships to Taiwan” and provide an estimate for shipping and import costs.

Amazon screenshot

If a product offers free shipping, you’ll find it under the product’s price beside the image. It’ll say something like, “No Import Fees Deposit & FREE Shipping to Taiwan.”

Amazon deals with all the customs declaration information for you. Even with hazardous items. In some scenarios, I’ve had to allow the order to enter Taiwan through the EZ Way app.

And in others, the order tracking notifications told me my items already went through customs, and it’ll arrive at my place soon.

Shipping doesn’t take forever, either. Some orders have even come 7 days earlier than what Amazon estimated.

15. Pinkoi: Best for Handcrafted Goods (Taiwanese Etsy)

Pinkoi is a website just like Etsy that provides hand-crafted and machine-made goods.

It has a significantly better user interface than most Taiwanese shopping websites I’ve come across. And the English translations make this website a lot easier to navigate.

And the search filter. It isn’t too bad. You can filter search results by:

  • Material: what your product’s made from
  • Price range
  • Whether it offers free shipping and handling
  • Customization: e.g., engravings
  • Shop locations
  • Where products ship to
  • Color: it’s nice if you’re shopping for products to match a color scheme

Some users offer free shipping and handling and have varying return policies.

Speaking of:

You’ll see this information when clicking on a creator’s (or shop’s) page.

Pinkoi Taiwan screenshot

You can see where they’re based, response times, and other information to help you learn more about whom you’re buying from.

My favorite part about this website is that every item (that I’ve viewed) shows a country of origin.

FAQs: Best Online Shopping Sites in Taiwan

Here are some frequently asked questions regarding online shopping in Taiwan.

How Do You Order Things Online in Taiwan?

You order things online in Taiwan like you would in most other countries. The only differences lie in whether you meet the website’s requirements to make an account. For instance, some sites require a Taiwanese ID.

Is Amazon Available in Taiwan?

Amazon doesn’t have warehouses in Taiwan, but you CAN order some products to the island nation. You will need to check the item you want to purchase to see whether it ships to Taiwan.

Conclusion

Taiwan has plenty of eCommerce websites to help you find what you’d need online. A majority of them don’t have English translations. But with such a small number of English speakers ordering from their site, why bother translating?

If you can navigate Taiwan’s shopping platforms and meet the requirements to make an account, you’ll have a nice alternative to shopping in-person.

If you’re looking for other guides on living in Taiwan, check out some of my guides.

person standing on top of Taipei 101 tower in Taiwan City, Taiwan

About Tee

Tee began first experienced the wonders of traveling when visiting Vietnam. Afterward, he went crazy and ventured to at least… More about Tee